Who we are
Suggested text: Our website address is: https://sarwarsanjaytravels.in.
Last Updated: 14 February 2026
Welcome to Sarwar Sanjay Travels, Kamptee. Your privacy is very important to us. This Privacy Policy document explains how we collect, use, protect, and disclose information when you use our website, mobile application, or travel services.
1. Information We Collect
We may collect the following personal information from customers, agents, or users:
- Full Name
- Mobile Number
- Email Address
- Pickup & Drop Location
- Travel Details (date, route, bus/taxi details)
- Payment Information (UPI, card, wallet – processed securely via payment gateways)
- Device & browser information (IP address, cookies)
2. How We Use Your Information
We use your information to:
- Book bus tickets, taxi services, and travel reservations
- Confirm bookings via SMS, WhatsApp, or email
- Process payments and generate invoices/tickets
- Improve our services and customer experience
- Provide customer support and resolve issues
- Comply with legal and regulatory requirements
3. Data Protection & Security
We take strict security measures to protect your personal data:
- Secure servers and encrypted connections
- Restricted access to authorized staff only
- Trusted third-party payment gateways
- Regular monitoring of data systems
However, no method of transmission over the internet is 100% secure.
4. Sharing of Information
We do not sell or rent your personal data.
Information may be shared only with:
- Bus operators, taxi drivers, or service partners (for booking fulfillment)
- Payment gateway providers
- Government or legal authorities if required by law
5. Cookies Policy
Our website may use cookies to:
- Remember user preferences
- Improve website performance
- Analyze traffic and usage patterns
You can disable cookies from your browser settings if you prefer.
6. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of those websites.
7. Children’s Information
Sarwar Sanjay Travels does not knowingly collect personal information from children under the age of 13.
If you believe your child has provided personal data, please contact us immediately.
8. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Sarwar Sanjay Travels
📍 Kamptee, Nagpur, Maharashtra, India
📞 Phone: +91-9975324392
📧 Email: info@sarwarsanjaytravels.com